Entertainment Center: TVs, Stereos, VCRs and DVDs - Satellite Dish Mounting

Hello,
The installer came today and I had to turn him away. MY old 15 or more year dish was installed by me using a special mounting bracket for chimneys that uses compression to secure it. The Direct TV installer said he would have to mount it by drilling holes in the chimney. I said that this was not acceptable and I won't allow it. I asked why no mounting bracket like the one I installed and he was not making any sense and trying to explain regulations saying that the dish has to be mounted as stated. I talked to his supervisor and he said the alternative is to use cinder blocks on the roof to secure the dish to.
Am I dealing with HACKS? Maybe their dishes are not designed for use with chimney mounting brackets, but I will not back down on my demand for a chimney bracket that uses compression to secure it. Obviously, they cannot use my existing one. I think I will do a search for an independant to install my dish and equipment. The wiring is already finished. Your Opinions please.

Update on chimney mounting bracket.

I was right. The installing company representing Direct TV trys to cut corners. There is a mounting bracket for chimneys that does not require drilling holes in the chimney. The installer either did not know about the bracket or did not want to install one.
I got this all straighten out by calling Direct TV's tech support. Tech support will also see that the returning installer speaks understandable English. I could not understand half of what the first installer said. Well I will see what happens this thursday for the new scheduled install. I hope theres no more curves to deal with.

Nah, they are not Hacks, nor do they cut corners. Your specified bracket is superfluous and an extra expense.
If you buy it and ask, they would probably use it. It would not be in their inventory and not considered a standard installation.
I've never used one for installing Dish Network dishes. Tapcons and/or lead anchors do not harm the integrity of brick chimneys.

fred

I also did the original install for Dish. When I switched to Direct early this year, I was also sent "corner cutters". Only upside for me was that they could speak English - when they took the cigarettes out of their mouths.

Make them do it right, or call the company while they're on site and threaten to cancel the service.

That way you won't wind up with the cable installation I inherited when I bought my house: They drilled through the foundation to get into the basement, then ran a loose, looping cable along the basement joists to the other side of the house ... drilled another hole through the foundation to go back outside, ran the wire up & along the siding ... then drilled yet another hole back into the master bedroom under the wall-to-wall carpeting, across the floor, and up behind a chest of drawers. They never bothered to seal the exterior holes.

Got ants?

Fred,
My brick veneer has hallow areas in two or three parts of the brick making it unlikely the installer would drill through a solid part for a secure hold. This is why I prefer a chimney mount with metal bands to secure the dish. I looked at a picture of direct tv's 5 lnb ka ku hd. dish and it appears there is a round mast that could be inserted into a standoff chimney mount, so I do not know why Direct tv's people are not fully cooperating with me to locate a chimney mount that will work with their product. I have an email sent to one company that sells equipment and am awaiting an answer. I will also call another company tomorrow and ask about their new chimney mount compatibility to the Direct tv slim line ka ku high definition dish.

Rick,
That is why I did the original work over 15 years ago. I already knew about Hack installers then.