Electronic Alarms and Home Security Devices - Simon 3 sensor errors... Help!
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jdavis III
03-25-09, 07:51 PM
For lack of better words, the system floated. Last night it was zones #2 and #13. At 8:30AM today, it was # 2 and #3. Then at four it was #11, #13. What is going on with this system? I can clear all the errors and set the alarm and then I get this!:madhell: The sensors are the mini/micro type and are new. All the doors and window frames are metal. Could this be the problem? If so, is there a proper way to insulate the sensor from the metal other than the Velcro that is used to mount them? Any input is appreciated?
GEGUY
03-26-09, 07:40 PM
What's the error message? Low battery? Supervisory? Tamper? Failure?
jdavis III
03-27-09, 04:33 AM
The message is "sensor xx is open". The sensors in question do not appear to have been moved and are less than 100 feet from the Simon panel.
I had considered an RF interference problem but am not getting the option 50 message. The batteries are reading 2.96 to 3.04 volts. I have adjusted the sensors several times to no avail and have come to the conclusion that the metal is somehow the culprit.
I am considering a repeater in the hope that it will produce a stronger signal. My knowledge of repeaters is limited so, I do not know if this will provide the solution or not. I would prefer a less expensive solution if one can be found.
I had considered an RF interference problem but am not getting the option 50 message. The batteries are reading 2.96 to 3.04 volts. I have adjusted the sensors several times to no avail and have come to the conclusion that the metal is somehow the culprit.
I am considering a repeater in the hope that it will produce a stronger signal. My knowledge of repeaters is limited so, I do not know if this will provide the solution or not. I would prefer a less expensive solution if one can be found.
GEGUY
03-27-09, 08:04 AM
Make sure the magnets are lined up correctly...On the micro sensors, there's not much room for error. If it were a range problem, you would be getting a "supervisory" error message.
lyeung
04-11-09, 09:35 PM
What's the error message? Low battery? Supervisory? Tamper? Failure?
I just installed a Simon 3 system and one of my new window sensors just started giving a "sensor failure" error. Any ides on what this could be. Do I need a new sensor?
I just installed a Simon 3 system and one of my new window sensors just started giving a "sensor failure" error. Any ides on what this could be. Do I need a new sensor?
GEGUY
04-12-09, 07:05 PM
I just installed a Simon 3 system and one of my new window sensors just started giving a "sensor failure" error. Any ides on what this could be. Do I need a new sensor?
Do a sensor test...how many status beeps are you getting (if any)?
Do a sensor test...how many status beeps are you getting (if any)?