Heat Pumps and Electric Heating - Contactor Pulls In for AC but not for HEAT

Hello all,
I was hoping someone on the forum might be able to help. I have a outside unit where the AC works fine and the Heat does not. After some investigation, I found that the contactor does NOT pull in for the heat but everything works fine for the AC. Would this be a bad contactor, and if so... why would the contactor work for the AC but not for the Heat?? If it is not the contactor, what is the next logical thing to check??

Thanks In Advance - Any info that helps is greatly appreciated

Hello all,
I was hoping someone on the forum might be able to help. I have a outside unit where the AC works fine and the Heat does not. After some investigation, I found that the contactor does NOT pull in for the heat but everything works fine for the AC. , and if so... why would the contactor work for the AC but not for the Heat?? If it is not the contactor, what is the next logical thing to check??

Thanks In Advance - Any info that helps is greatly appreciatedWould this be a bad contactor
No

Sounds like a low voltage "control" problem with your heat, or stat if its a H/P....is it?

Not sure if the T-Stat is a Honeywell. The unit is at another house... The Model number I was able to read from the unit outside is PA5536aka4.

Not sure of what you mean by H/P... Heat Pump?? Can you clarify?? Heating and cooling is not my trade.

Thanks

Yes...H/P or HP means heat pump. I always ask people...does your gas bill go up in the winter...does your electric bill go up in the summer? If yes, then you prob DON'T have a heat pump. Of course that was in colder areas than FL.

If it is NOT a heat pump...the outside unit doesn't run in the winter.


EDIT: After a little looking...I'd say you have a heat pump...saw several mentions of it on some FL boards...one was a fishing forum..lol. Apparently it has heat strips. Though I guess you could have just an A/C with heat strips in the air handler (A/H) in milder climates like FL. Appears its a Heil unit.

FL is kind of strange territory to me. They do many things different down there.

Yes, it is a heat pump. I don't believe there are any heat strips (would they be in the outside unit??)... of course I could have possibly overlooked it, but I don't think so.

Everything is outside (I did not see a furnace or anything like that inside), not sure if it makes a difference but the house is a manufactured home. I guess I was kind of hoping it would be an electrical thing, since that is mostly what I do.

I tried to get most of my troubleshooting from these boards, but I could not come across a thread where the contactor pulled in for AC but not for HEAT. I guess I needed to look in the fishing forum (Welcome to Florida) lol

You'll get more help soon.....the experts will be around eventually. Mid week is kind of a bad time from what I've observed here.

Its almost for sure a control circuit issue, if your not sure what your looking at it would probably be best to call a service tech.