Humidifiers and Dehumidifiers - Aprilaire 600A, Manufacturer says NO WARRANTY!

Doityourself.com community forum was created to provide answers to all questions related to home improvement and home repair. Doityourself community can help you find information about how-to topics on small fixes to large remodeling projects. With comprehensive how-to content and expertly moderated community forums DoItYourself.com makes it easy to tackle even the most complex home improvement projects.



PDA
guruuno
12-19-08, 03:03 PM
I have a 600A I purchased from *online vendor*
I see there are multiple vendors that sell Aprilaire products and parts on the web. I chose them.
I have a defective control board (just went bad this season), and I purchased a 600A system on 2/17/07.
Aprileaire has 5 yr. warranty, *online vendor*states that on their page (as well as Aprilaire), yet I call Aprilaire for support, they tell me that no products they make are warrantied if sold to anyone other than HVAC contractors. Period.

Therefore, how does one proceed to get a broken, warrantied (supposedly) item replaced?

And, where to get parts?

GregH
12-19-08, 05:06 PM
The search term "aprilaire parts" turns up many suppliers.

Aprilaire has dealer supported warranty along with most other HVAC components.
Where you purchased the humidifier should honor the warranty.
Jay11J
12-19-08, 08:41 PM
Control board on 600? There is none, unless you have the 700.

Or do you mean humidistat?

I would get in touch with the online dealer that you got it from and ask for warranty that they say the offer on this.