Electronic Alarms and Home Security Devices - Simon XT talking remote touchpad

Just got this from my Front Point rep, I think alot of people have been waiting on this.

The much-awaited Simon XT compatible Talking Remote Touchpad has been released and is now available for purchase. See below for product-related details.

PRODUCT DETAILS
Item: Simon XT Talking Remote Touchpad
Price: $79.99
Link to Product: FrontPoint Security Solutions : Choose : Talking Remote Touchpad (http://www.frontpointsecurity.com/choose/product/remote-touchpad)

Just got this from my Front Point rep, I think alot of people have been waiting on this.

The much-awaited Simon XT compatible Talking Remote Touchpad has been released and is now available for purchase. See below for product-related details.

PRODUCT DETAILS
Item: Simon XT Talking Remote Touchpad
Price: $79.99
Link to Product: FrontPoint Security Solutions : Choose : Talking Remote Touchpad (http://www.frontpointsecurity.com/choose/product/remote-touchpad)

It's about time.

How do you know that it is the new XT version? 60-924-3-XT is the part number listed on safemart but they have a retail price of $99.

It's about time.

How do you know that it is the new XT version? 60-924-3-XT is the part number listed on safemart but they have a retail price of $99.

Hi nickdiy,

Yes, we agree! It's been a long time in the coming & we're excited to finally have the product available for sale. You're correct, the part number is 60-924-3-XT. Our price is $79.99.

Also, please note: You need to have a Simon XT with firmware Rev. 1.2 or above. To determine the version on your Simon XT, press the Up button three times.

Happy Holidays.

The FrontPoint Security Team

(This is an official post from FrontPoint Security Solutions. Please note that FrontPoint Security is a nationwide authorized dealer for GE Security and Alarm.com. This posting was made by an employee of FrontPoint Security.)

I am unable to add the remote touchpad into my main panel of the simon xt. Anyone have any ideas what to try? I have rev 1.2.

I am unable to add the remote touchpad into my main panel of the simon xt. Anyone have any ideas what to try? I have rev 1.2.

Lights "OFF" key 6 times......

I got my talking touchpad working, but it won't do the voice chimes, does anyone know how to turn this on?

I'll check to be certain tomorrow, but I believe the touchpad is not a Dialogue device....Which means it is not 2-way communication like the Simon 3 (the demo unit I have is not dialogue). In other words, it's only going to talk when you press a button on it. The talking touchpad for the Simon 3 is Dialogue, it'll talk on it's own as well as give chime and alarm sounds.

Hang tight, I'll do some digging tomorrow.

I'll check to be certain tomorrow, but I believe the touchpad is not a Dialogue device....Which means it is not 2-way communication like the Simon 3 (the demo unit I have is not dialogue). In other words, it's only going to talk when you press a button on it. The talking touchpad for the Simon 3 is Dialogue, it'll talk on it's own as well as give chime and alarm sounds.

Hang tight, I'll do some digging tomorrow.

My hunch was correct...It is not Dialogue.

My hunch was correct...It is not Dialogue.

Thanks for the info. Do you know if GE plans to release anything else or is this the best we get for the XT?

Long term, Simon 3 is going away in about 2-3 years and XT will take over, so all Dialogue products will eventually work on XT. Not sure on a timetable for each product yet. I'll keep my ears open.

I can't get the new talking keypad to register... I was wondering if they sent the wrong unit. Pslip says 60-924-3-XT but the box says 60-924-3-01 which I think is the Simon 3. Instructions are only Simon 3. Did SMart send me the wrong unit? I did the "light off" 6x and the XT base beeps and the message displayed is "Sns XX exists trip sensor" I tried numerous times and even linked a different sensor into the same # and that worked fine.
I have Soft Vers. 1.2
Help!:madhell:

I can't get the new talking keypad to register... I was wondering if they sent the wrong unit. Pslip says 60-924-3-XT but the box says 60-924-3-01 which I think is the Simon 3. Instructions are only Simon 3. Did SMart send me the wrong unit? I did the "light off" 6x and the XT base beeps and the message displayed is "Sns XX exists trip sensor" I tried numerous times and even linked a different sensor into the same # and that worked fine.
I have Soft Vers. 1.2
Help!:madhell:

The 60-924-3-01 is definitely the wrong touchpad. That's for the Simon 3. I know b/c I bought one too and it did not work with my 1.2 xt. It did learn into the panel but wouldn't work properly. For instance, if you hit disarm, the keypad would say "Disarmed zero zero" or "Doors/Windows Armed zero zero". Yes it would say the word "zero" twice. Then if you hit arm multiple times it'd say some other error message.

Ok, thanks... so I'm not crazy..well at least on this....
Nasty phone call to S-Mart tomorrow.
I ordered this as soon as it was avail. from them and it took a while to get it even though it was "in stock".

Blake

I'm in the same situation as you...I just received and set up my remote Simon XT Talking Touchpad, and it's working fine to arm and disarm the system. HOWEVER, it's giving me strange announcements. When I arm it, it says "Press phone communication detected." When I disarm, it says "Doors & Windows zero-zero."

ALSO:
With the system disarmed, I open my front door, press the "status" button, and (after saying the usual "doors & windows 00"), it says "medicine cabinet motion" instead of "front door open" (as it does correctly on the main XT control panel). I open the back door, and the remote touchpad now says "carbon monoxide motion". When I open a window, it says "den". Very weird....

My XT main control panel states the correct names for those sensors that are tripped. Any idea what's going on here?

I, too, now suspect I got the wrong item. After reading the previous posts, I checked my purchase slip & box, and they don't match. The box says "60-924-3-01", while the purchase slip says "60-924-3-XT." I can't tell by looking at the back of the device itself, which one it actually is --- there's no model number there.

I tried calling SafeMart (where I purchased it), but no answer. I left, instead, an email message...Hopefully, they'll get back to me soon....

I forgot to mention....

My touchpad only works (but with the weird announcements) in the "key" mode --- it cannot be learned as a sensor when I put it in the "chime" mode. I get that same error message ("Error SN exists...trip sensor #").

I really cant believe they are shipping the wrong version.

Their website clearly states the 2 different versions for simon 3 vs. xt:

Compare Features of the GE Simon 3 and the GE Simon XT (http://www.safemart.com/compare-simon-3-xt.html)

Features Simon 3 (view) Simon XT (view)
Supports 2-Way Talking Touchpad Yes (60-924-3) Yes (60-924-3-XT)

I forgot to mention....

My touchpad only works (but with the weird announcements) in the "key" mode --- it cannot be learned as a sensor when I put it in the "chime" mode. I get that same error message ("Error SN exists...trip sensor #").

Chime mode is only on Simon 3....

I got a quick reply today from SafeMart...they admitted that they did, indeed, send out the wrong unit, and have already arranged for the correct one to be sent out to me....Their quick response did impress me (though I still don't quite understand how their shipping department could make such a careless mistake), so I'm a happy camper now.

Hi all,

All of us at SafeMart would like to apologize for the mistake that we made in sending out the wrong touchpad. Unfortunately, since it was a new item, in an identical sized box to the Simon 3 Touchpad and with almost the same SKU number, our shipping department sent out the incorrect touchpad in at least a few cases.

As you hopefully know, we pride ourselves on our customer service and accurate and quick processing. If anyone else received the incorrect keypad, please call us immediately so that we can ship you the correct version. Again, we're sorry for the inconvenience and look forward to continuing to help many of you meet your home security needs in the future.

SafeMart

(This post was written by an employee of SafeMart. SafeMart specializes in serving the needs of the DIY Home Security Community.)

Anyone install the correct version yet? How do you like it?

Funny you should just post this message...I just received the correct XT touchpad yesterday. It works fine; no longer does it give me those weird announcements that made no sense. (That incorrectly-sent Simon 3 touchpad did work to arm/disarm my XT system, but the announcements were way off.) Now the announcements match what my XT main panel says.

No chime method, though....sigh...but that's okay for now. At least I now can find out the status. (When I would use my keyfob to arm/disarm the system, I was always wondering whether it "took" or not! It did, but there was always that question in my mind.)

No manual or instructions came with the replacement touchpad, though --- I don't know if that's just because it's so new and they haven't made one up yet, or if it was just forgotten. (I just followed what I had done to program the Simon 3 one --- hit the Lights Off button 6 times.)

Hi:
I received my Simon XT talking touchpad and the sensor learning on the main panel worked as per the manual. However when I press the status button on the touchpad, the panel merely responds with a beep and so does the touchpad. The touchpad does not make any announcement like the panel does (when I press the status button on the panel it says "system OK" but when I press the same button on the touchpad I hear a beep from both the touchpad and the panel.). I have set the panel to chime when door or window is opened. I am not quite sure why the touchpad does not announce the status. Am I doing something wrong?

Hi Everyone:
I received the touchpad and the sensor learning worked fine on the panel. However when I press the system status button on the touchpad I only hear a beep from the panel and no voice announcement comes from the touchpad. When I press the arm buttons, the panel beeps and arms, but the touchpad does not announce anything. I have set the panel to chime whenever door/window is opened. Am I doing something wrong?

Firmware versions:

I see here that the control pad I have been waiting patiently for now requires firmware 1.2? I have a system that is just about a year old that is firmware 0.0H.

Does anyone have any additional info on updating the firmware? On another forum they quoted GE saying basically anyone with an older revision is out of luck. I find this hard to believe, but then again after waiting so long for a remote control panel and (still waiting for) X-10 capability, I might have to revise my belief system.

Yeah the firmware is NOT updateable! GE should have definitely improved that when they went from the Simon 3 to the XT. The XT also needs to be able to power a stronger siren in my opinion. I have the firmware 1.2 but it'll be out of date before you know it.
GI Joe

Yeah the firmware is NOT updateable! GE should have definitely improved that when they went from the Simon 3 to the XT. The XT also needs to be able to power a stronger siren in my opinion. I have the firmware 1.2 but it'll be out of date before you know it.
GI Joe

It's odd that the marketing material for GE states otherwise:

"Firmware flash upgrades can be done remotely"

GE Security Products - Simon XT Starter Package without X-10 80-632-3N-XT (http://www.gesecurity.com/portal/site/GESecurity/menuitem.f76d98ccce4cabed5efa421766030730?selectedID=1426&seriesyn=true&seriesID=)

That and I do recall the remote keypad function was part of the feature set when it was first released.

It's odd that the marketing material for GE states otherwise:

"Firmware flash upgrades can be done remotely"

GE Security Products - Simon XT Starter Package without X-10 80-632-3N-XT (http://www.gesecurity.com/portal/site/GESecurity/menuitem.f76d98ccce4cabed5efa421766030730?selectedID=1426&seriesyn=true&seriesID=)

That and I do recall the remote keypad function was part of the feature set when it was first released.


You would think that anything developed now with firmware would be easily upgradeable! See this thread: http://forum.doityourself.com/electronic-alarms-home-security-devices/374743-possible-update-simon-3-xt-firmware.html

I wish these XT wireless touchpads would start showing up on ebay. The non-XT version is basically given away on ebay. $99 is ridiculous

Funny you should just post this message...I just received the correct XT touchpad yesterday. It works fine; no longer does it give me those weird announcements that made no sense. (That incorrectly-sent Simon 3 touchpad did work to arm/disarm my XT system, but the announcements were way off.) Now the announcements match what my XT main panel says.

No chime method, though....sigh...but that's okay for now. At least I now can find out the status. (When I would use my keyfob to arm/disarm the system, I was always wondering whether it "took" or not! It did, but there was always that question in my mind.)

No manual or instructions came with the replacement touchpad, though --- I don't know if that's just because it's so new and they haven't made one up yet, or if it was just forgotten. (I just followed what I had done to program the Simon 3 one --- hit the Lights Off button 6 times.)

So when you use your keyfob, does the touchpad speak the status ("doors and windows armed", etc..). Or do you have to press a button? Is that what chime mode is?

So when you use your keyfob, does the touchpad speak the status ("doors and windows armed", etc..). Or do you have to press a button? Is that what chime mode is?

No, you still have to press the "Status" button on the touchpad, to hear anything. And, yes, that is what the chime mode means.

Could someone please tell me when exactly this device talks?

I got the simon XT system installed today, and they installed a four-button arm/disarm switch for a second door of our house. The problem is, we can't tell if the system is armed when we come inside at that door, and don't know if we have to disarm it. We can't hear the main panel from the other door, even if the alarm goes off.

If I switched their silly 4 button touchpad for the talking remote touchpad, would the talking touchpad do anything to prompt for the code upon entering?

The only other way to solve this problem i can think of would be to figure out how to trigger an X10 light to blink alarm status on entry...

Could someone please tell me when exactly this device talks?

I got the simon XT system installed today, and they installed a four-button arm/disarm switch for a second door of our house. The problem is, we can't tell if the system is armed when we come inside at that door, and don't know if we have to disarm it. We can't hear the main panel from the other door, even if the alarm goes off.

If I switched their silly 4 button touchpad for the talking remote touchpad, would the talking touchpad do anything to prompt for the code upon entering?

The only other way to solve this problem i can think of would be to figure out how to trigger an X10 light to blink alarm status on entry...

The talking remote keypad will only speak anything if you press the "Status" button. It will then tell you "Doors and Windows On" if your system is armed, or "Disarmed" if it is not. It will also alert you if any windows or doors are opened. It does not automatically speak when you enter.

Could someone please tell me when exactly this device talks?

I got the simon XT system installed today, and they installed a four-button arm/disarm switch for a second door of our house. The problem is, we can't tell if the system is armed when we come inside at that door, and don't know if we have to disarm it. We can't hear the main panel from the other door, even if the alarm goes off.

If I switched their silly 4 button touchpad for the talking remote touchpad, would the talking touchpad do anything to prompt for the code upon entering?

The only other way to solve this problem i can think of would be to figure out how to trigger an X10 light to blink alarm status on entry...


The 4 button designline touchpad was NEVER intended to speak..."They" should have known better...

Solutions to your problem...
1. Add an interior siren. It will give you alarm sounds as well as status beeps (arming level beeps included).
2. Add as many X-10 powerhorn sirens as you need. They will give status beeps as well as alarms if programmed correctly.
3. X-10 unit #10 will flash the arming level on any lamp/light switch module.
3. More for those thinking about a Simon and want the touchpad to speak on chime and sound for status and alarms....Get a Simon 3. It's been able to do this for about 2 years.