Electronic Alarms and Home Security Devices - ADT Safewatch Pro 3000 cannot program, help?

Doityourself.com community forum was created to provide answers to all questions related to home improvement and home repair. Doityourself community can help you find information about how-to topics on small fixes to large remodeling projects. With comprehensive how-to content and expertly moderated community forums DoItYourself.com makes it easy to tackle even the most complex home improvement projects.




smarep
12-14-08, 05:50 PM
I bought a townhouse that had this ADT system installed. Back then, I counted this as a positive.

I have two keypads installed - one in the kitchen and one in the master bedroom. There are carbon monoxide alarms (with no batteries) installed outside the bedrooms. These go off once or twice a day with loud beeps which wakes up our baby. We keep resetting it by pressing the test button.

Both the keypad displays show a 12 followed by a CHECK printed below. Based on the manual I downloaded from ADT website, this tells me some problem exists in zone "12" which we dont know as we never got anything from previous owner. I think we have the code correct as I wasa able to turn CHIME off.

However, I want to program this to stop this noise - I tries <CODE> + 800 and also <CODE> + 802 - I could not program this based on threads I read. PLEASE help with some basic instructions - this is driving us mad !!!


MrRonFL
12-14-08, 07:08 PM
First, lets get your apples and oranges seperated.

First, the odds are that the CO detectors are not connected to the alarm system, unless they are an unusual install, they are probably 110vac.

If you have zone 12 that means that you likely have wireless devices. If the batteries in Ademco design wireless fully die, the zone shows open (check).

Your first goal is to figure out what zones in your system correspond to which so that you can replace the transmitter battery that is dead. The easy way is to have someone watch a keypad, turn on the chime function and open doors and windows, one at a time, writing down which zone does what.

This isn't really a _programming_ issue.

If you look at the list in the FAQ sticky, you will find that this panel is a modified Vista 20p.

kcxj
12-15-08, 02:49 PM
Are you sure that the CO is falseing? Have you had the air tested or do you have another CO detector in the same area that is not tripping?

ADT installed many CO detectors, and with the Honeywell/ademco line, they were all hard wired until very recently. Determine if the CO detectors are connected to the alarm panel, there are a few ways to tell

First, are the zones labeled on the keypad?
Second, Call ADT and ask customer service for the zone list.
Third, open the panel and look for a peice of paper that shows the zones.

One of two things are occuring, either there is a level of CO present or the CO detecor(s) are in trouble, most likely because they have met their life expectancy. Post back with the model of the units and the date of manufacture.

Good luck


smarep
12-26-08, 02:04 AM
Thanks to both of you for the replies:
- I found the zone sheet in the panel. Zone 12 was for my living room sliding door. Here's what I did, replaced a battery in one of the devices connected to a sliding door and then did 6321 + 800, *56 00 and *99. Is this correct? The zone 12 check seems to have gone away.

- About the CO detectors, again good questions. Not sure if they are connected to the alarm panel. Not sure abt air quality either? Should I replace these myself or call ADT - then I will need to sign up I guess.

I found no model no or manufacture date in the top or inside. I had to unscrew it off the wall - its SENTROL 240 COe model. Manufacture date shows 0338T(??).

It blinks green every second. That looks like a good state. However, both the ones: upstairs and the one in basement beep at least twice a day at different times. Not sure abt air quality? How do I test it. Am worried if this is a real CO leak. Should it not beep and flash red / amber if it is a CO leak.

Regards
- smarep

MrRonFL
12-26-08, 08:03 AM
Hmmmm, well for one thing, these units were subject to a recall notice (I think your date code puts you in a safe batch):

GE Security Recall of Carbon Monoxide Alarms (http://www.cpsc.gov/cpscpub/prerel/prhtml04/04534.html)

Yes, this is an alarm system hardwired unit. If you have a zone chart they should be listed on there somewhere.

It took some digging, but I found the installer instructions. Some useful quotes:

"End of Sensor Life Indicator. The ESL CO alarm alerts the user
with flashing green LED and intermittent sounder chirps when the
sensor needs to be replaced."

"Testing the Alarm
The alarm should be tested regularly to verify that it is
functioning properly.
Use the following steps to test the alarm:
1. To test the CO alarm operation, press the TEST/HUSH button until the LED turns red and then release, unless you plan to test the relay contacts and panel message then continue to hold the button down through the Test/Hush verification.
During the Test/Hush verfication sequence, the alarm should
beep 4 times, pause 5 seconds, beep 4 times, and then the
LED should turn green to indicate the CO alarm is installed
and functioning properly.
2. To test the relay contacts and panel, continue to press the
test button through the Test/Hush verification operation until
the LED flashes amber, then release. The LED should
continue to flash amber and the relay should trip. After 9
seconds, the relay resets and the LED should return to green.
3. If the alarm fails the test, wait a few minutes and repeat. See Understanding the LED and Sounder.
4. If the alarm fails again, replace the unit."

LED -- Sounder -- Status-- Description

"Green -- Off -- Safe air -- The alarm has power and is functioning properly.

Red -- Sounds 4 rapid beeps every 5 seconds. -- Alarm -- Dangerous level of CO detected. The relay triggers if connected. Evacuate the premises. Press the TEST/HUSH button to silence the sounder for 5 minutes.

Flashing amber every 30-60 seconds -- Chirps following each LED flash -- Trouble -- There is a problem with the alarm. Contact your monitoring company to investigate and replace the alarm as necessary.

Press TEST/HUSH button to silence the alarm for 9 hours.
Warning: When the unit is in trouble mode, there is a chance that the sensor may not detect CO levels.

Flashing green every 1-2 seconds -- Chirps every 5 minutes -- End of Sensor Life -- Replace the alarm as soon as possible. Press the TEST/HUSH button to silence the alarm for 36 hours"

danbosvac
12-28-08, 10:23 AM
Does someone know how to change the entry time delay on zero on safewatch pro 3000? I do not like the fact that there is a delay for the alarm to go off when the doors open in "stay" or "away" mode

thanks

MrRonFL
12-28-08, 10:43 AM
Look at your user manual: code + 7 to arm in instant mode.

You _need_ the delay in away mode, otherwise you cannot disarm the panel before going into alarm when you walk in the front door.

danbosvac
12-28-08, 03:42 PM
Hi

Thanks for the quick response.

I am aware of how to do program an "instant stay" mode.

However, I do not require a delay upon entering as I have a key fob and can disarm from outside.

The enter delay bothers me. I would like the alarm to go off right away, particularly in the "away" mode.

Do you know whether I can program this change myself? Is it possible to even program the change?

Thanks

MrRonFL
12-28-08, 08:34 PM
The minimum delay that can be programmed is 30 seconds.

If, however, you are insistant on no delay at all, if you have a alpha keypad (6160 -- 2-line Alpha), you can change the entry/exit zones to instant zones.

Look at your installer manual for *56 programming mode.

I recommend against it.

danbosvac
12-29-08, 06:38 AM
Hi again and thanks for the quick response.

I do not have the install manual, only the user guide.

I have been looking around the web and have come across some programming code that might change the entry delay to 0. See below. Can you confirm this code or direct me to a site that has an install manual for the ADT safewatch pro 3000?

Install code = 800
Program mode = *56
Press *
Press 38
Press **
Press 00
Press *
Press 1
Press 00
Press *99

Thanks again for your help

MrRonFL
12-29-08, 11:14 AM
Safewatch pro 3000 is a slightly modified Vista 20p (a fact that comes up daily, on this forum).

Vista 20p installer manual - Google Search (http://www.google.com/search?q=Vista+20p+installer+manual&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:en-US:official&client=firefox-a)

Take your pick, there are dozens of copies out there.

No, that sequence is wrong for what you want to do. That one _disables_ the zone.

Since you are insistent (this is for a hardwire zone)

installer code + 8 +00
*56
0*
[2 digit zone number]*
*
03*
*
*
*
*
*
0*
00
*99

Note: if you do not have a alpha keypad, it is _very_ easy to get lost. If you do, simply power down the panel, do not key blindly.

With that example, you should be able to follow along in the installer manual.

danbosvac
12-29-08, 01:11 PM
Hi MrRonFl

Thanks again for your quick response.

To have a zero entry delay, do I have to repeat this sequence for all of my devices or is there a register in the programming mode that I can change that will make the entry delay zero for all devices in all modes.

Thanks again

MrRonFL
12-29-08, 01:25 PM
You only have to change it on the entry/exit zone(s).

If that was your concern, _only_ the entry/exit doors have that delay. The motion detectors only follow that delay if an entry/exit zone is opened first.

firewater71
12-30-08, 04:05 AM
Started to try to program system but before anything, got this display that says NO AC. Did something get disconnected?
:eek::thinker:

PRO1 TECH
12-30-08, 05:30 AM
no ac tells you that you are in programing and if you want out *99

danbosvac
12-30-08, 06:42 AM
Hi MrRonFL

Thanks again for your quick response.

Can I go directly to Entry 1/Entry 2 (*35, *36) to make the entry delay zero?

But I guess this will only take care of the 2 entry doors and not the other entry doors correct? Hence, the procedure with 03* (all perimeter sensors)?

Thanks for your help

You only have to change it on the entry/exit zone(s).

If that was your concern, _only_ the entry/exit doors have that delay. The motion detectors only follow that delay if an entry/exit zone is opened first.

kcxj
12-30-08, 09:03 PM
ADT very commonly will program all burg devices as entry/exit including doors, windows and glass breaks.

It is ofter their goal to ensure they there is such a long delay before the alarm reaches the CS that the alarm has either been canceled by a code (alarm cleared with no calls) or they are absolutely certain they have an actual.

(60 sec. entry delay, 30 sec. dialer delay, alarm transmission delay and MAS 60 sec. event buffer add that to the 2-3 mins it takes one of their dispatchers to make their first call and you have a a 5 minute response time)!

firewater71
01-11-09, 05:53 AM
Thanks for the information

gvong
03-25-09, 09:16 AM
Would you know how to check to see if the message delay in dialing out is set to zero, or immediately upon alarm activation. I asked the installer to do this but wanted to see the code in the panel. I believe it should read zero, but don't know how to make it show.