Electronic Alarms and Home Security Devices - GE Concord 4 / DSL Problems

Hello,

I have installed a Concord 4 panel.

I also have DSL for my internet over the phone line.

Now that I have the phone line running through the panel for monitoring, I am getting a backgroup static in the phone. It is sometimes difficult to hear the conversation. If I turn off the DSL / wireless router the static goes away and the line is perfectly clear. I did not have this problem prior to installation of the Concord 4.

I have also installed a DSL filter where my phone plugs into the wall to try and filter the noise from my phone. It did not work.

Does anyone have any ideas for a solution?

You need the alarm specific model of the DSL filter:
http://www.excelsus-tech.com/index.cfm?fuseaction=products.category&id=6

Also, check your connections where the alarm pone line ties into your house lines, sometimes excessively long wire strips will create shorts and grounds that will throw noise onto phone lines.

Thanks!

I just ordered one off Ebay. I will post my results when I get it..... :-)

Hello Ron...

Thanks. The filter took care of the problem. Easy installation too!

Take care... thanks for providing such a great service!

Michael_01

I have the [U]exact[U] same problem as you are experiencing on my recently installed residential Concord 4 (replacement for older system). Your posting was so eerie -- I could have written it myself.

I visited the Excelsus site concerning the specific filter Ron recommended, and got a message that I had to be a security dealer to acquire the filter.

Could you relate your purchasing procedure? As well, any other goodies you think might be helpful. Finally, how is your Concord 4 system for you?

Thanks, in advance.

Websearch using the phrase "Alarm DSL filter". In the first 5-6 hits you will find several dealers that will happily sell you one for about 20-30 dollars.