Electronic Alarms and Home Security Devices - Brinks security alarm CP Trouble

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View Full Version : Brinks security alarm CP Trouble


fable
08-13-08, 09:10 PM
Hi so my brinks security alarm isn't connected anymore to the security monitoring. My alarm went off and I didn't hit cancel so now it displays " CP trouble" call 800 445-0872. It keeps beeping everyday until i hit the cancel button and it stops for 24 hours. now there's no point to call that number cause i know the communication problem is that it's not connected. I just want to know how to tell the system to cancel and go back to it just being an alert system.

any advice would be strongly appreciated!


MrRonFL
08-14-08, 05:44 AM
You can't.


With Brinks hardware, your choice is to use their service, or to remove the system and replace it with a non proprietary system.

That's it.

kcxj
08-14-08, 07:44 PM
Call brinks and tell them that the beeping is disturbing the household and politely ask them to perform a download to remove the dialer. They will respond in one of three ways:

1.) Instruct you on how to power down the alarm...

2.) Download the panel, but "scramble" the panel (unable to use alarm locally.

3.) There is the off chance that they will be empathetic and delete the dialer by download.

They will try to sell their services to you, but just come up with a good excuse, e.g. "Police response to a crime may make my clients nervous."


Worst case scenario will be that they say no.