Air Conditioning - Hard start on NEW compressor
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Rouser
06-10-08, 12:13 PM
A month ago my air conditioner quit cooling. I called the company that had installed it originally (large company here in Phoenix, AZ) and they came out and told me that my compressor was bad. Compressor is 6 years old. They put a hard start on the old compressor while we waited for the new one to come in. The tech told me that when compressors are new they draw a specific amount of amps but as they get older they start drawing more amps and eventually if they draw too many it will shut the compressor down.
1 1/2 weeks later we get the new compressor installed. 2weeks after that (last night) the unit quits cooling again (now it's 104 degrees outside). They came back today (the same tech that put the hard start on the old compressor) and he tells me that he is going to put a hard start on the new compressor. This doesn't make any sense to me. If I just paid $2100 for a new compressor, why would it quit working in 2 weeks and WHY would you put a hard start on it?
So..... my questions are.... Is it normal for a new compressor to quit working 2 weeks after it's installed? Is it normal to install a hard start on a NEW compressor?
I feel like I'm being taken for a fool. I feel like they are just doing this to "get me by" until the year warranty goes out.
Any feed back on my situation would be greatly appreciated!
THanks
1 1/2 weeks later we get the new compressor installed. 2weeks after that (last night) the unit quits cooling again (now it's 104 degrees outside). They came back today (the same tech that put the hard start on the old compressor) and he tells me that he is going to put a hard start on the new compressor. This doesn't make any sense to me. If I just paid $2100 for a new compressor, why would it quit working in 2 weeks and WHY would you put a hard start on it?
So..... my questions are.... Is it normal for a new compressor to quit working 2 weeks after it's installed? Is it normal to install a hard start on a NEW compressor?
I feel like I'm being taken for a fool. I feel like they are just doing this to "get me by" until the year warranty goes out.
Any feed back on my situation would be greatly appreciated!
THanks
pflor
06-10-08, 04:40 PM
The tech told me that when compressors are new they draw a specific amount of amps but as they get older they start drawing more amps and eventually if they draw too many it will shut the compressor down. Never in my life I have heard, nor read of such a thing. And I have done my share of listening and reading.
Gunguy45
06-10-08, 04:46 PM
Ouch! From reading here, many compressors have 10 yr warranties. Ok, maybe not the builder grade. But, wow!!, $2100 to replace a compressor?? I know Phoenix is more expensive than here up north, but, again, wow!!
Rouser
06-10-08, 05:20 PM
Thanks pflor for your response. I think I'm getting shafted here!
Rouser
06-10-08, 05:23 PM
Thanks gunguy45. There is a new tech out here now and he's telling me that it has too much freon. That sounds a little weird to me.
I'm thinking I need to cut my losses and go with a different company. This is just crazy!! :wall:
I'm thinking I need to cut my losses and go with a different company. This is just crazy!! :wall:
Saturn
06-10-08, 06:17 PM
Sounds like a very bad initial diagnosis. I have seen statistics that state that over 50% of compressors swapped out are actually good. Shame on that company they should have checked and verified before wasting your hard earned cash.