Electronic Alarms and Home Security Devices - DSC communications problem

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FKHMAN
09-25-07, 05:38 AM
I have pc 5010 (DC Power 832) connected to monitoring station via an analog phone line. It has stopped communicating a few days ago. I have done a cold start, and reversed Tip and ring wires no change. It is programmed for pulse dialing.
Can you please help?

MrRonFL
09-25-07, 05:50 PM
Assuming no programming changes have been made, have you checked to see if there is a dial tone?
FKHMAN
09-26-07, 01:26 AM
There is a dial tone. Will it make a difference, change to DTMF dialing?
Thanks.

MrRonFL
09-26-07, 04:44 AM
DTMF (touchtone) is probably the better choice. Some Telco providers are getting to where their systems have trouble with pulse dialing, and many of the digital/voip phones don't support pulse at all.

If you have access to a butt set, you could listen in and hear what happens when the panel tries to connect.
FKHMAN
09-27-07, 05:40 AM
DTMF dialing worked. Thanks.