Doors and Windows - Electric Andersen Windows Stuck Open ..
Doityourself.com community forum was created to provide answers to all questions related to home improvement and home repair. Doityourself community can help you find information about how-to topics on small fixes to large remodeling projects. With comprehensive how-to content and expertly moderated community forums DoItYourself.com makes it easy to tackle even the most complex home improvement projects.View Full Version : Electric Andersen Windows Stuck Open ..
CyanAura
06-02-07, 08:21 AM
I have a set of Andersen awning windows with electric openers .. and after a recent electical storm the controller ceased functioning. I believe it to be the controller because all 3 windows exhibit the same problem. When I try to close the windows, the motor for the first window hums for a fraction of a second, then the controller moves on to the next window, and the next, each in turn.
I cannot get to the windows physically to use the manual crank - and I need to close the windows before the next rain storm. Does anyone have a schematic diagram of the window motor system? I am thinking I can use an external power supply to run the windows closed, but I do not know the voltage, or the cable pinout. I assume they are DC motors and that polarity governs open/close. The controller and motors were a set used in new construction in 2004.
I cannot get to the windows physically to use the manual crank - and I need to close the windows before the next rain storm. Does anyone have a schematic diagram of the window motor system? I am thinking I can use an external power supply to run the windows closed, but I do not know the voltage, or the cable pinout. I assume they are DC motors and that polarity governs open/close. The controller and motors were a set used in new construction in 2004.
johnam
06-03-07, 05:05 AM
Dont know if this will help but I'm sure you can contact Andersen.
http://www.andersenwindows.com/servlet/Satellite?blobcol=urldata&blobheader=application%2Fpdf%0D%0AContent-Disposition%3A+inline%3B+filename%3D563%5C265%5C0005213.pdf%3B&blobkey=id&blobnocache=false&blobtable=MungoBlobs&blobwhere=1169410731548&ssbinary=true
http://www.andersenwindows.com/servlet/Satellite?blobcol=urldata&blobheader=application%2Fpdf%0D%0AContent-Disposition%3A+inline%3B+filename%3D563%5C265%5C0005213.pdf%3B&blobkey=id&blobnocache=false&blobtable=MungoBlobs&blobwhere=1169410731548&ssbinary=true
CyanAura
06-05-07, 11:26 AM
Thank you johnam. I have already contacted Andersen. I have only been able to reach folk that read to me from the "troubleshooting" section of the installation manual.
Since I posted the question, I have discovered that the controller tries to open the windows, even when I select "close." That leads me to think that the "screen safety" circuit in the controller got fried so that it is always trying to open rather than potentially trap an arm.
Anyway, I have ordered a new controller. The windows are now closed via ladders and someone not troubled by heights.
Since I posted the question, I have discovered that the controller tries to open the windows, even when I select "close." That leads me to think that the "screen safety" circuit in the controller got fried so that it is always trying to open rather than potentially trap an arm.
Anyway, I have ordered a new controller. The windows are now closed via ladders and someone not troubled by heights.