Electronic Alarms and Home Security Devices - 6270 LCD and User Displays

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n1ml
05-03-06, 04:33 PM
We have two 6270 graphic displays and one 6160 display. The second 6270 was added last nite. I set up all the users and codes using the original 6270. Now, when I ask to see the users on the new 6270, I see that there are none displayed. Did I do something wrong? All keypads function properly. It's just that the new 6270 does not list the users. I went over to the original 6270 and all user data is listed. Any ideas?
Thanks

MrRonFL
05-03-06, 06:55 PM
Assuming that you have set the new 6270 to address 2, you may just need to download the panel configuration into the new keypad.
n1ml
05-03-06, 07:04 PM
I did set it to address 2. I also added a second backup battery in parallel. I powered up the system and still there are no users listed it the new 6270. Is there a special command to do the download that you refer to?
Thanks

n1ml
05-04-06, 12:50 PM
Maybe it is because the 6160 does not use names? Maybe I have to program in the same user information into the new 6270 so it will have the same info on the users as the 6160?:wall:
I entered all the user data into the new 6270 and everything appears to be fine now.
MrRonFL
05-04-06, 05:31 PM
Yes, there is a command for downloading the panel configuration, it's in the setup instructions for the 6270. Admittedly, the instructions are not extremely clear on this detail.
n1ml
05-04-06, 06:55 PM
You are 100% correct. It is in the manual. I never would have guessed that was what that set of commands was for.:)