Fireplaces, Heating Stoves, Flues and Chimneys - New Gas Fireplace Won't stay lit
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gplover74
11-08-05, 09:18 AM
I have a brand new direct vent gas fireplace (Kingsman) that won't stay lit for more then a minute. The pilot light will come on and stay on but when I hit the switch to turn on the flame it shuts down after about 20 seconds. At that time, the flames (and pilot) cut out and there is a click (which I am guessing is the gas shutting off). I can reignite the pilot and restart the fireplace but I get the same result...flames cut out in 20 - 30 seconds.
I contacted the dealer that installed the unit and he is claming that the wind outside is blowing out the pilot light. He came over to the house when I was not home and claimed that he had it buring for 15 - 20 minutes without an issue. This fireplace is installed in the basement and is vented to the south out the back of the house. When I was trying to light it last night the wind was out of the west at 1 mph and 5 mph and then again this morning it was out of the ENE at 1 mph. I don't believe that the wind is the issue. I will have the dealer back but I wanted to get others opinions.
Any thoughts?
Thanks!
I contacted the dealer that installed the unit and he is claming that the wind outside is blowing out the pilot light. He came over to the house when I was not home and claimed that he had it buring for 15 - 20 minutes without an issue. This fireplace is installed in the basement and is vented to the south out the back of the house. When I was trying to light it last night the wind was out of the west at 1 mph and 5 mph and then again this morning it was out of the ENE at 1 mph. I don't believe that the wind is the issue. I will have the dealer back but I wanted to get others opinions.
Any thoughts?
Thanks!
Sharp Advice
11-08-05, 06:14 PM
Hello gplover74 and Welcome to our Do It Yourself Web Site and the Fireplace forum.
Imoved your question here from the gas appliances topic, since the question applies to a fireplace. The gas appliances topic does not accept fireplaces as questions. However, since the question pertains to a gas fireplace, I'll try to offer some insights to the possible problem cause.
Drafting. Very likely during installation of the venting system, usually two vents in one, the cap gets installed incorrectly. Usually pushed on to far down. Or there is an interconnection in the dual venting system.
The outer diameter is the fresh air intake while the center is the exhaust vent. One or both may have a restriction, blockage, or be interconnected. Should not have an interconnection between a dual venting system.
Some place somehow there is an incorrect assembly of the vent pipe. Likely causing a failure to vent the fumes or draw in fresh outside air for combustion. Providing there are closed or closeable glass doors, etc.
Or the pilot assembly is dirty or the pilot generator is defective, not being heated correctly or heated enough, etc. A defective gas conrol valve will or can cause that problem as can a short in the wiring somewhere. If there is a wall operational switch, etc. Lots of possibilities but not enough specific info or details.
Check back on your question several more times. Other members and moderators posting replies in this forum topic may offer you additional advice, suggestions and or repair methods.
Regards & Good Luck. Sharp Advice.
Web Site Host, Forums Monitor, Gas Appliances Topic Moderator & Multiple Forums Moderator. Energy Conservation Consultant & Natural Gas Appliance Diagnostics Technician.
Personal Reminder:
Buckle Up & Drive Safely.
"The Life You Save, May Be Your Own."
Imoved your question here from the gas appliances topic, since the question applies to a fireplace. The gas appliances topic does not accept fireplaces as questions. However, since the question pertains to a gas fireplace, I'll try to offer some insights to the possible problem cause.
Drafting. Very likely during installation of the venting system, usually two vents in one, the cap gets installed incorrectly. Usually pushed on to far down. Or there is an interconnection in the dual venting system.
The outer diameter is the fresh air intake while the center is the exhaust vent. One or both may have a restriction, blockage, or be interconnected. Should not have an interconnection between a dual venting system.
Some place somehow there is an incorrect assembly of the vent pipe. Likely causing a failure to vent the fumes or draw in fresh outside air for combustion. Providing there are closed or closeable glass doors, etc.
Or the pilot assembly is dirty or the pilot generator is defective, not being heated correctly or heated enough, etc. A defective gas conrol valve will or can cause that problem as can a short in the wiring somewhere. If there is a wall operational switch, etc. Lots of possibilities but not enough specific info or details.
Check back on your question several more times. Other members and moderators posting replies in this forum topic may offer you additional advice, suggestions and or repair methods.
Regards & Good Luck. Sharp Advice.
Web Site Host, Forums Monitor, Gas Appliances Topic Moderator & Multiple Forums Moderator. Energy Conservation Consultant & Natural Gas Appliance Diagnostics Technician.
Personal Reminder:
Buckle Up & Drive Safely.
"The Life You Save, May Be Your Own."