Stansbury
07-31-05, 05:52 PM
A repairman says that the cause of failure of our 9 yearold Trane heat pump was incorrect coolant line diameter. We can clearly see that fitting on heat pump is much larger diameter than the tubing connected to it.
Is this plausible as cause of failure ? Is it gross negligence on installers part? Or is there some judgement call as to correct diameter to use?
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details.
We bought our house new 9 years ago in central North Carolina with a heatpump & backup gas furnce downstairs and a heatpump for upstairs. The heat pump has been unreliable since day 1. We've put ~$1,100 into it thus far and it has just been declared dead (dead compressor).
The system was installed by company 'a' and maintained by them for several years. We then switched to company 'b' for a few years. Company 'b' came out to service us after the latest failure and said the compressor is dead. They sent out their expert to quote a new system and he showed us that the old system had undersized diameter coolant line. We can clearly see that the fitting on the heat pump is larger than diameter of tubing and the fitting has been crimped to accommodate smaller tubing.
Is this an obvious sign of faulty installation or is this an acceptable practice?
Thanks,
Stan
Is this plausible as cause of failure ? Is it gross negligence on installers part? Or is there some judgement call as to correct diameter to use?
---------
details.
We bought our house new 9 years ago in central North Carolina with a heatpump & backup gas furnce downstairs and a heatpump for upstairs. The heat pump has been unreliable since day 1. We've put ~$1,100 into it thus far and it has just been declared dead (dead compressor).
The system was installed by company 'a' and maintained by them for several years. We then switched to company 'b' for a few years. Company 'b' came out to service us after the latest failure and said the compressor is dead. They sent out their expert to quote a new system and he showed us that the old system had undersized diameter coolant line. We can clearly see that the fitting on the heat pump is larger than diameter of tubing and the fitting has been crimped to accommodate smaller tubing.
Is this an obvious sign of faulty installation or is this an acceptable practice?
Thanks,
Stan