 Try this
1. After xp boots, ignore all the user icons. Press Ctrl-Alt-Del keys.
2. At the login prompt, enter "Administrator" and give the admin password (if don't know the admin password... uh man, that's a good show stopper! search your house for the Windows OEM or restore CD that came with the PC...)
3. After successful admin login, try installing the sp3 again.
Post back the status here, if you still can't install; there are several ways to fix an xp mess, this is just one - we can try plan-b next. |