| Do you have the owner/operator manual? If keypad can be reset by you, then instructions should be there. If not call the company and have them walk you through the process. You should be able to do this without their knowing the new code. They will say, "Press this or that and now enter the new code." They don't ask you what your secret code is. All they do is monitor the alarms. Write the instructions down in case you ever want to change the code again in the future.
Also, most systems also require a password. If the monitors get an alarm, they call your number. When you or anyone answers the phone, they ask for the password. If the individual does not know the password, then they send the police. If you want to change the password, you must call the company. For instance, you come home and have to rush to the bathroom. You slam the door and race to the bathroom. Oops! No time to enter the code to turn off the system. Phone rings. You answer. They ask for password. Then, you have to apologize and explain what happened. Make sure you answer the phone. Some companies charge for false alarms if the police show up.  |