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Old 11-18-08, 09:32 PM
MrRonFL MrRonFL is offline
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Join Date: Jun 2000
Location: Gainesville, FL, USA
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In general, changing the master code is an end-user function. There are certain alarm systems where the master code has to be changed from the installer programming, but very few.

What is the actual brand and model of your alarm system? (the name on the keypad is just a label, not the system brand)

I suspect that your technician is in error in the information provided you.
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