View Single Post
  #1 (permalink)  
Old 11-18-08, 07:27 PM
chueh chueh is offline
Member
 
Join Date: Nov 2008
Posts: 4
Question Can I reset password on keypad without contacting my monitoring company?

I just had my home alarm system activated today. The technicians set the password on the keypad for me. I asked him to teach me how to reset the password on the keypad, but he told me that I have to call the company, and they will walk-me-through step-by-step.

Ok, I am not trying to be difficult, but I just want to be cautious. Since the technicians who worked today throughout my house, I am not comfortable with their knowing the password. I would like to reset the password on my own without contacting the monitoring company. Is it a possibility? Does the company need the exact password in their file or system in order to monitor my house? I don't see the connection between the password setting and their monitoring. The password is just for my alarm system at home t recognize the authorization to disalarm it, isn't it?

By the way, the keypad is made by Monitronics, who is NOT my monitoring company. I use someone local. The keypad I have is from the previous monitoring company. The current monitoring company just continuously uses it to save my money to re do everything.
Reply With Quote