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Old 10-19-08, 05:04 PM
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Join Date: Dec 2004
Location: Midwest/Plains
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If your existing windows are vinyl replacement windows that have been "retrofit" into the jamb of a preexisting old window... then yes, your Thermal Guard windows can be unscrewed and pulled out... and a new replacement window that is exactly the same size can be put back in.

I'm guessing the guy who helped you might have misunderstood what you currently have.
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