| ACT is absolutely the best customer data base going. I was really terrible with computers when I got my first one in '95. The first software (other than MS Office which came on the computer) that I bought was FirstACT and a year later I upgraded.
One thing that I did was ask a few other people about how they had set it up, particularly the "user defined" fields. I also took a 6 hour class on ACT at a local company, cost me about $40 IIRC.
10 years later when I sold my company I was still using the version of ACT that I had bought in '96, although I had refined some of the fields. I could almost look up someone by eye color, LOL.
Go back and look at ACT with fresh eyes. I was a manufacturer's rep and when I polled my competitors, ALL OF THEM were using it!
frank |